GOVERNANCETait Overview

 

Human Resources Policy


We are committed to seeking partners who wish to grow together with us. The Tait Marketing and Distribution Co., Ltd. values the work enthusiasm and required competencies from our employees. Our employment policy remains unaffected by the influence of factors such as gender and age. We also create an equal and safe work place for our employees to dedicate themselves to the work and grow with the company.
 

Remuneration and Benefits


We review the employee’s wages annually with respect to our business performance and market pay standards to maintain talent competitiveness. We also offer various benefits to employees.

Rewards/Gifts
  1. Performance rewards
  2. End of year bonuses
  3. Labor-end bonuses(Calculated based on the company's annual pre-tax net profit, and distributed based on each individual’s annual performance appraisal.)
  4. Vouchers/gifts for three major folk festivals
  5. Vouchers on birthday
  6. Gifts on Labor Day
Insurance/Pension
  1. Labor Insurance
  2. National Health Insurance
  3. Group insurance (life insurance/accident insurance/medical insurance/cancer insurance)
  4. Labor pension contribution :
  • Plan per the Labor Standards Act (LSA Plan/Old protocol): We have established a Pension Reserve Supervisory Committee which holds a committee meeting every quarterly. Every month we also contribute 8% of the salary of employees (1% if all employees) selecting the LSA Plan to the Pension Reserve Special Account.
  • Plan per the Labor Pension Act (LPA Plan/New protocol): Every month we contribute 6% of the salary from employees (99% if all employees) selecting the LPA Plan to the Bureau of Labor Insurance.
Leisure
  1. Annual travel
  2. Annual banquet
Leave System
  1. Long weekend policy (2-day weekend)
  2. Special/annual leave
  3. Paternity/Maternity leave
  4. Home care leave
Others
  1. Employee shopping discounts
  2. Annual health examinations
  3. Allowances for marriage and funeral

 

Education/Training


We arrange different types of training according to the employee needs at different stages, including the orientation training, professional competency training and management competency training. Apart from recruiting in-house instructors to share their experience, we hire external professional instructors or send employees to courses or seminars organized by external organizations from time to time to enrich the work knowledge and capacity of employees.

The Company arranges internal education and training sessions for new hires. The courses include company rules and systems, regulatory compliance, ethical management principles, the Procedures for Ethical Management and Guidelines for Conduct, management measures for preventing insider trading, advocacy for the prohibition of insider trading, etc. The courses promote employees’ morality and ethics as the company's primary requirements. The introduction to the operating system and brand, explanation for product launch and logistics, etc. also help personnel quickly become familiar with the workplace environment and basic rules.
 
Talent is the most important asset of the company. Course units or projects are shared internally with personnel during their employment to reinforce their work knowledge. As for specialized or management skills, appropriate courses offered by external lecturers are arranged to further improve the employees' work capabilities. In order to encourage employees to develop reading habits and gain new knowledge, we have subscribed to books, newspapers, and magazines for them to borrow. For managers who are middle-level and above, we provide the online version of the CommonWealth Magazine. The total expenses in 2021 were about NT$71,000.

 

Personnel Assessment


New hires must be evaluated before the end of the three-month probation period. For full-time personnel who have worked for three months, the company conducts two performance appraisals a year (in June and December). Personnel is categorized under three types, management, marketing and sales, and general personnel.
 
Full-time personnel discusses their work objectives with their supervisors according to the annual plan or job description at the beginning of the year. In the middle of the year, the progress is reviewed, and discussions are conducted to see if the work objectives should be adjusted for the second half of the year. At the end of the year, the implementation results are reviewed again, and the review results are used as the bases for bonus distribution, promotion, salary raise, etc., and the feedback on the performance appraisal is used to assess the participants and contents for the organization of education and training sessions.

Safety Workplace


Employee safety is our top consideration. We avoid dangerous installations in the workplace. The Building Management Committee performs fire equipment checks periodically. Security guards implement access management on people entering the office building. CCTV cameras are installed in the common area for security guards to monitor anomalies at all times. A gated access control system is installed at the office entrance to control access with the keycard after opening times. We also publicize and remind employees of epidemic prevention, work safety concepts, and measures during morning assemblies to enhance employee safety protection.

For epidemic diseases or disasters, such as influenza, earthquakes, etc. the company conducts promotion on relevant prevention or precautions from time to time to strengthen the employees' knowledge of pandemic control and disaster prevention. The company also uses group or external resources (such as government agencies and disaster prevention associations) to arrange 1 to 2-hour internal seminars on safety or health knowledge from time to time. However, due to the COVID-19 novel coronavirus pandemic that started in 2020, the course arrangements with external lecturers were suspended and internal occupational safety and hygiene training was used to ensure employees' safety and disaster prevention awareness and their familiarity with various first aid SOPs. In 2021, during the period when the pandemic situation was relatively mild, the company coordinated seed personnel from each office to receive education and training in the "First Aid Training Class" in external agencies with a total of 4 people receiving a total of 72 hours of training.
 
In response to the COVID-19 novel coronavirus pandemic that started in 2020, the president has invited the heads of various departments to hold pandemic control meetings regularly. They communicated the latest development and discussed and resolved pandemic control measures to maintain workplace safety and employees' health, which has minimized the impact of the pandemic on the company's operations. The head of human resources and general affairs coordinates the pandemic control measures and serves as the point of contact for pandemic control announcements and reporting of abnormal events.





 

PURPOSE IMPLEMENTED MEASURES
AVOID CONTACT WITH SOURCES OF INFECTION
  • Suspend applications for overseas business trips and domestic business trips are also suspended if they are not absolutely required.
  • During the period when the pandemic situation was severe, suspend the arrangement of sending personnel to external education and training sessions or seminars.
REDUCE THE CHANCES OF INFECTION
  • Employees measure their body temperature twice a day. Those with an ear temperature of more than 37.5°C or who suffer from respiratory symptoms (coughing, sore throat, runny nose, etc.) are not allowed to enter the office area.
  • Wear a mask throughout office hours. Avoid dining together at the same table during lunch breaks and have meals at your own office desks.
     
  • Install glass partitions at reception counters and meeting rooms.
  • Those who experience a risk of exposure should be arranged to work from home for 3 to 7 days, depending on the severity of the exposure risk.
  • Suspend group lunch or dinner (gathering) events.
  • Provide disinfectant alcohol in the office area for basic daily disinfection.
  • Regularly conduct preventive disinfection of the office and warehouse areas.
PANDEMIC CONTROL PROMOTION
  • Promote measures such as social distancing, mask-wearing, washing hands frequently, and alcohol disinfection from to time.
  • Pandemic control measures are announced on the HR Portal and employees are also notified by email.
CRISIS PREVENTION
  • Substitute manpower and process backup plan.
  • Initiate work from home in rotation or full Work From Home program depending on the severity of the pandemic development.
Friendly Workplace
 
In order to reinforce health management of personnel and workplace safety, the company has introduced an on-site medical service plan, where nurses, 3 times a month, and doctors, 2 times a year, are invited to assist in labor health protection practices such as health management, occupational illness prevention, and health promotion. The company has formulated the Prevention Plan Against Unlawful Acts During Performance of Duty; Human-Caused Hazard Prevention Plan; Unusual Workload-Induced Illness Prevention Plan; Maternity at Work Health Protection Implementation Plan; Safety and Health Plan for Middle-Aged and Senior Workers, etc.
Questionnaires are given out to survey personnel’s health status and interviews with medical staff are arranged to provide recommendations on health management. Email or the internal announcement platform Friendly Workplace also disseminates information on correct sitting posture, healthy postures, prevention of stalking and harassment, etc. to improve employees' health management and awareness of self-protection.
 
Tait Marketing & Distribution Co., Ltd. is committed to providing a safe workplace for employees and does not dismiss employees arbitrarily. For those who are not suitable for their work or if there are changes in the contracted positions, employees receive their notices 10 to 30 days in advance depending on their service tenure according to the Labor Standards Act. During the period, two days of leave per week are given for them to find new jobs, and severance pay is also given based on their service tenure.


At Tait, we value communication with employees and appreciate their suggestions. Therefore, we are committed to creating an environment for open communications for employees to report the difficulties that they encounter at work to their immediate superiors or the Human Resources Department. The Human Resources Department also voluntarily interviews employees from time to time to understand and guide their work conditions and help them adapt to the work environment, so that they can focus more on their work.