| Improvement Plan |
Based on the survey results, the three lowest-scoring dimensions were, in order: Compensation, Promotion, and Collaboration.
When compared against the wholesale industry benchmark, the lowest-scoring dimensions were: Promotion, Collaboration, and Compensation.
Although the rankings differ, the same three dimensions consistently reflected lower satisfaction levels. As such, these areas will be prioritized for review and improvement, with reference to specific feedback provided by employees:
- Cross-departmental collaboration: This includes aspects such as organizational communication, process review and improvement, and inter-team division of labor and cooperation. The Company will organize cross-functional coordination meetings to discuss process issues or areas with frequent communication conflicts. Additionally, one-day workshops and positive communication training (or experiential activities) will be held to enhance constructive interactions and mutual understanding of each team’s key responsibilities.
- Process review and improvement: Departments will be asked to identify processes perceived as overly complex to assess whether simplification is possible. If simplification is not feasible, efforts will be made to strengthen communication and awareness of the importance and necessity of such procedures.
- Development of a reward mechanism for senior employees: Plans will be initiated to establish a recognition and reward system to acknowledge the contributions of long-serving staff.
|